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AI agent coordinating voice and chat

Hellocall.AI overview

Agentic customer care without the call center overhead.

End-to-end voice, chat, and WhatsApp automation

Hellocall.AI is an agentic customer care platform built for fully managed conversations: call routing, lead generation, WhatsApp follow-ups, bulk outbound calling, web calls, web chat, and WhatsApp chatbots - all orchestrated by AI with human-grade handoffs.

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Easy to use

HelloCall.ai was built to launch smart voice agents in minutes with zero hassle.

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Focus on what matters

Let HelloCall.ai handle customer calls so you can focus on growing your business.

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Powered by AI

Human-like conversations in multiple languages to serve customers around the globe.

Voice & web calling

Inbound IVR, web-call widgets, and outbound dialers that answer instantly and stay on script.

WhatsApp + messaging

Two-way WhatsApp chat, templated follow-ups, and proactive reminders with opt-in compliance.

Web chat & lead capture

Embed an AI concierge on your site to qualify visitors, book meetings, or route to agents.

Campaign automation

Bulk outbound voice and WhatsApp campaigns with throttling, retries, and conversion tracking.

Agent training

Fine-tune tone, guardrails, FAQs, and data sources so every reply is on-brand and accurate.

Handoffs & reporting

Escalate to humans over phone or chat, then review transcripts, intents, and outcomes in one place.

  • Getting started: Create your workspace, pick your channels (voice, web, WhatsApp), and invite collaborators.
  • Setup & integration: Connect numbers, WhatsApp senders, CRMs, calendars, and webhooks so the agent can take action.
  • Train your agent: Upload knowledge, set tone, configure escalation rules, and run dry runs before going live.
  • Run campaigns: Launch outbound call/WhatsApp cadences, inbound IVR menus, and on-site chat funnels with routing.
  • Measure & improve: Track pickup, completion, conversion, and CSAT; ship quick fixes without redeploying code.

Voice, chat, and campaign journey

Voice-first expertise

Real-time speech, accents, silence handling, barge-in, DTMF capture, and voicemail fallbacks.

Always-on follow-ups

Lead nurture over WhatsApp/SMS, reminder loops, and automatic status updates with source-of-truth logging.

Compliance-aware

Opt-ins, regional quiet hours, consent proof, and auditable transcripts for every conversation.

Human-in-the-loop

Escalate to live agents with full context, then sync notes back to your CRM or ticketing system.